Full Time Salary Position. This individual must have demonstrated ability to work in a team oriented, fast paced, customer-service focused environment. Duties Client Management • Demonstrated ability to plan and manage logistics for multi-day events • Initial point of contact for members, by telephone or email; answering questions, providing materials or referring inquiries • Takes and transcribes minutes at Board and Committee Meetings • Maintains, updates and distributes Association calendars and meetings information • Assists with preparation, set up, and on-site management of client events • Assists with membership monthly reports, application processing, and member databases • Invoicing and follow up on membership payments Position Requirements: • Proficiency in Microsoft Word, PowerPoint and Excel including Excel formulas and mail merges; adept at learning new technology tools • Internet literate • Excellent writing skills and the ability to create professional business documents • Strong interpersonal and communication skills, developing relationships with clients, speakers, attendees, vendors, and staff • Organizational skills with strong attention to detail and ability to multi-task • Possesses a service mindset and works with the client needs in mind • Able to stay calm, composed and professional, even under pressure • Able to deal with tight timetables, last minute changes and solving problems as they arise
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