Assistant Director, University Center The Assistant Director supports the daily operations of the University Center (UC) and serves as a key member of the professional staff team. This role oversees a 200,000-square-foot facility, coordinates and supports event logistics, and provides leadership to event coordination and student marketing staff. The position plays a critical role in delivering exceptional event experiences, maintaining facility operations, and fostering collaboration across campus partners.
Responsibilities Reservation & Event Management
Provides logistical planning support for UTC and external events in UC-managed spaces
Processes and confirms reservations using the 25Live space reservation system
Consults with event organizers on room layouts, technology needs, and staffing requirements
Coordinates with campus partners (Catering, Parking, UTC Police, etc.) to ensure successful events
Assists with room setups, equipment configuration, and troubleshooting as needed
Staff Supervision & Support
Supervises the University Center Coordinator
Supports recruitment, training, and evaluation of approximately 25 student staff
Oversees the student marketing team and ensures alignment with departmental goals
Facility Oversight
Assists with the daily operation and oversight of the University Center
Builds relationships with campus departments and UC tenants to address operational needs
Partners with facilities and custodial teams to maintain a safe and welcoming environment
Participates in an on-call rotation to respond to evening and weekend issues
Marketing & Communications
Provides oversight of the UC marketing and social media student team
Assists with developing and scheduling promotional content
Ensures social media activities align with university policies and branding standards
Promotes campus events and collaborates with other departments on marketing initiatives
Knowledge, Skills, and Abilities
Ability to manage multiple events at various stages simultaneously
Ability to communicate effectively with students, departments, and external clients
Ability to move, set up, and break down event equipment (tables, chairs, technology)
Knowledge of event management practices and customer service principles
Strong organizational, interpersonal, and problem-solving skills
Preferred:
Knowledge of 25Live, Social Tables, or similar event management platforms
Experience with audiovisual equipment (projectors, microphones, sound systems)
Qualifications Required Qualifications
Bachelor's degree
Two (2) years of professional experience within event management; or
Two (2) years of graduate-level work plus at least 1 year of professional experience working within event management
Preferred Qualifications
Experience in a university center, student union, or campus events office
Supervisory experience (student staff, graduate assistants, or full-time staff)
Job Info Job Identification 8665
Job Category Communication & Mktg
Locations 601 East 5th Street, Chattanooga, TN, 37403, US
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