Description: The location of events varies. Candidate Responsibilities: • Execute OneCause events on location • Work with OneCause staff including Event Managers, Onsite Support, and Support Staff • Help manage OneCause technology including OneCause/BidPal proprietary software, laptops, and iPads • Assist Event Manager with assigned OneCause-related client expectations • Assist Event Managers in navigating and troubleshooting our software in real time • Review all client auction and guest data and make appropriate changes where necessary • Work with client to ensure software is fully utilized to maximize event revenue by providing recommendations that follow best practices What you already know and skills you bring: • 2+ years of in-person customer service experience • Exceptional communication skills, not limited to but including written, interpersonal, and public speaking. Bonus Points if you: • Scheduling flexibility • Event, non-profit, or fundraising experience • Experience with web-based software
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