March 26, 2025

Assistant General Manager Event Center - Upscale Casual Dining

Columbus Hospitality Management Ocala, Florida

The Assistant General Manager (AGM) is responsible for overseeing the daily operations of an upscale casual American restaurant, ensuring exceptional guest experiences, operational efficiency, and a positive, service-driven work culture. The AGM will work closely with the General Manager and leadership team to uphold the restaurant’s reputation for quality, hospitality, and excellence. Primary Responsibilities • Guest Experience Leadership: Maintain a high level of guest satisfaction by delivering exceptional service, addressing guest concerns promptly, and fostering a welcoming atmosphere. • Knowledge of upscale dining trends, food and beverage operations, and guest service best practices. Qualifications & Experience • Minimum of 5 years of experience in food and beverage management, with 2 years in a fine dining or luxury dining environment preferred.

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