The Assistant General Manager (AGM) is responsible for overseeing the daily operations of an upscale casual American restaurant, ensuring exceptional guest experiences, operational efficiency, and a positive, service-driven work culture. The AGM will work closely with the General Manager and leadership team to uphold the restaurant’s reputation for quality, hospitality, and excellence. Primary Responsibilities • Guest Experience Leadership: Maintain a high level of guest satisfaction by delivering exceptional service, addressing guest concerns promptly, and fostering a welcoming atmosphere. • Knowledge of upscale dining trends, food and beverage operations, and guest service best practices. Qualifications & Experience • Minimum of 5 years of experience in food and beverage management, with 2 years in a fine dining or luxury dining environment preferred.
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