Assistant Manager, Venue Reservations and Operations Venue and Production Management

Welcome to Duke University, a prestigious institution known for its excellence in education and commitment to innovation. We are currently seeking a highly motivated and dedicated individual to join our team as an Assistant Manager for Venue Reservations and Operations in the Department of Venue and Production Management. In this role, you will have the opportunity to play a critical role in the management and operation of our campus venues, ensuring a seamless and memorable experience for all guests. The ideal candidate will have a strong attention to detail, excellent organizational and communication skills, and a passion for creating exceptional events. If you are ready to be a part of a dynamic team and contribute to the success of Duke University, we encourage you to apply today.\n\nResponsibilities:
Oversee the day-to-day operations of all campus venues, including scheduling, maintenance, and event logistics.
Manage a team of venue staff, providing guidance, training, and support to ensure efficient and effective operations.
Collaborate with various departments and event organizers to coordinate and execute events, including booking, set-up, and breakdown.
Maintain accurate records of venue usage and inventory, including contracts, payments, and event details.
Ensure compliance with all university policies and procedures, as well as local and state regulations.
Develop and implement strategies to enhance the guest experience and improve overall venue operations.
Monitor and manage venue budgets, including tracking expenses and identifying cost-saving opportunities.
Conduct regular inspections of venues to ensure they meet safety and cleanliness standards.
Serve as a point of contact for event organizers, addressing any concerns or issues that may arise.
Stay up-to-date on industry trends and best practices in event management, and make recommendations for improvement.
Collaborate with the marketing and communications team to promote and market campus venues to potential clients.
Provide excellent customer service to all guests, responding promptly and professionally to inquiries and requests.
Participate in meetings and trainings as required, and contribute to the overall success and growth of the venue and production management department.
Other duties as assigned by the Venue and Production Manager.

Duke University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.