In this busy role, the Associate Director is responsible to maximize the visit experience for prospective students and their parents, leading and supervising on campus recruitment visitation programs that effectively promote the Franklin Pierce University experience while ensuring a high level of commitment to customer service. Reporting to the Vice President for Enrollment, and with a focus on customer service, the Associate Director will provide direction and support for large on- and off-campus recruitment events, as well as coordinate independent, individual day-to-day visits, small groups and overnight visits. - Manages all requests for visits to the Rindge campus of Franklin Pierce University. - Develops and assigns work assignments and duties for all admissions staff for large recruitment events including Open House and Overnight Program.. - Serves as on-site and on-call troubleshooter to manage any issues in relation to event management or the visit experience. - Develops and executes comprehensive communication plans with internal and external participants for all visitation programs including but not limited to individual day visits, overnight programming, open house events and external receptions - Ensures a close collaboration with faculty, administrators, coaches and staff to coordinate on-campus interactions of student and parent visitors with such individuals outside the admissions office.
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