Portage Country Club, one of Ohio's premier private clubs, is seeking an energetic, organized, and hospitality driven professional to serve as our Banquet & Events Manager. This individual serves as a key leader within the Food & Beverage team and is responsible for ensuring the highest standards of hospitality, service, and event execution. This position works closely with members, guests, vendors, Food and Beverage Directory, the Executive Chef, and service staff to ensure seamless event planning and execution from initial inquiry through final billing. Create and maintain positive relationships with members and guests through exceptional service and attention to detail.Meet with members, guests, and prospective clients to plan events and coordinate all event details.Respond promptly and professionally to inquiries, requests, and special accommodations.Deliver personalized experiences that exceed expectations and reinforce the Club's service culture.Event Planning and Coordination Oversee banquet room setup and presentation, ensuring adherence to Club standards.Supervise service operations during events, including food and beverage service, guest accommodations, and event flow.Monitor service quality and guest satisfaction throughout all events.Coordinate event breakdown and ensure proper storage of equipment and supplies.Ensure all event billing and administrative follow-up are completed accurately and timely.Administrative Responsibilities
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