Banquets Captain (On Call)

**WALK-IN WEDNESDAY**

Interview on the spot! 

Every Wednesday from 12 PM - 2 PM

2500 E. Devon Ave | Des Plaines , IL 60018

Free Parking / Free Shuttle from the Rosemont Blue Line Station

**Positions Summary:** Oversees banquet operations and serves food and beverages for private events, ensuring high standards of service, efficiency, and guest satisfaction.

 **Key Responsibilities:**
 

* Supervise banquet staff and overall execution of scheduled events
* Proactively anticipate and fulfill client needs to ensure exceptional service
* Maintain comprehensive knowledge of event-specific food and beverage menus
* Coordinate room setup, meal service, and event breakdown
* Lead pre-shift briefings to review timelines, menus, and side-work assignments
* Enforce food safety, health, and sanitation regulations
* Ensure team members adhere to uniform and professional grooming standards
* Assist with serving or bartending for events as needed
* Liaise with culinary team to coordinate service timing and guest counts
* Maintain high awareness of occupational hazards to foster a safe work environment
* Perform other operational duties as assigned

**Qualifications & Experience Requirements:**
 

* Must be 18 years or older
* High school diploma or equivalent
* Minimum of two (2) years of bartending experience, ideally within a high-volume hospitality, banquet, or casino setting.
* Proficiency with POS systems and basic mathematical calculations.
* Strong interpersonal and verbal communication skills to effectively engage with guests and team members.
* Collaborative, friendly, and guest-focused attitude with a professional and well-groomed appearance.
* Must complete Responsible Alcohol Service Training and strictly enforce cut-off procedures.
* Ability to successfully pass pre-employment screenings and obtain/maintain all required occupational licensing.
* Flexibility to work varied schedules, including evening shifts, weekends, and holidays.
* Ability to stand and walk for extended periods, as well as bend, stoop, and twist while serving.
* Physical capability to lift up to 50 lbs and maintain manual dexterity to handle glassware, trays, garnishes, and cash.
* Requires visual acuity, auditory perception, and manual dexterity to handle items and communicate effectively
* Ability to communicate clearly and concisely in a high-volume, fast-paced environment
* Demonstrated ability to work collaboratively while upholding a professional demeanor
* Capability to stand, walk, stoop, and bend for extended periods
* Ability to move efficiently and maintain urgency during peak operational hours

**Perks that Work!**

* Medical, Dental, Vision, and Life Insurance
* 401K – 4% match to 5% Team Member Contribution
* $1 Daily Meals
* Earn up to 18 Days of Paid Time Off Your First Year
* Free Shuttle from Rosemont’s Blue Line Station
* Free Parking On-Site
* Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
* Tuition Reimbursement
* Fitness/Gym Reimbursement
* Community Volunteer Opportunities
* Leadership Training & Career Advancement Programs
* Team Member Exclusive Discounts