About the position
As part of the Donor Resources Department, the Account Manager owns and grows a defined territory by managing and expanding existing blood drive accounts, strengthening relationships, maximizing account performance, and identifying new partnership opportunities. The role works with internal teams and external partners to meet collection goals while serving as a trusted advisor to sponsor organizations.\n\nThe Account Manager provides strategic, consistent, and proactive support to blood drive coordinators through thoughtful planning, marketing and recruitment tools, donor appointment management, and ongoing follow-up. The position focuses on building long-term relationships, driving engagement, and ensuring successful blood drives.
Responsibilities
Manage, grow, and retain a portfolio of blood drive accounts within an assigned territory.Build and maintain strong, trust-based relationships with sponsor organizations and key stakeholders.Maximize account performance by increasing donor participation and overall drive success.Identify, prospect, and develop new sponsor partnerships to expand territory growth.Plan and execute initiatives to recruit, retain, and engage donor groups.Establish blood drive projections aligned with divisional goals, resources, and inventory needs.Collaborate with partners well in advance of drive dates to develop recruitment strategies.Hold sponsor groups accountable for participation and drive success while providing guidance and support.Serve as the primary point of contact for accounts, ensuring clear communication before, during, and after events.Partner with organizations to create campaigns that increase donor turnout.Utilize and implement marketing programs to support account growth and engagement.Work cross-functionally within the division to support team and organizational goals.Establish and support committees within sponsor groups to drive donor recruitment and engagement.Lead meetings, presentations, and trainings to educate partners on recruitment strategies and best practices.Deliver customer service to donors, sponsor groups, and internal stakeholders.Attend community events, health fairs, and outreach opportunities to strengthen community relationships.Represent the organization at public speaking engagements to promote its mission and drive participation.Seek opportunities to expand relationships within organizations and increase account impact.Requirements
Proven ability to build, manage, and grow client or partner relationships.Strong public speaking skills and ability to engage and influence diverse audiences.Experience with Microsoft Office, including PowerPoint, Excel, and Word.Valid driver’s license with no major infractions and dependable transportation.Ability to communicate effectively, tactfully, and professionally with donors, sponsors, and team members.Strong organizational and time management skills, including the ability to prioritize and meet deadlines.Excellent interpersonal, verbal, and written communication skills.Strong analytical and problem-solving abilities.Ability to work effectively across all levels of the organization and within a diverse environment.Ability to lift up to 25 pounds and to sit, stand, or walk for extended periods, and bend and twist.Nice-to-haves
College degree preferred.Two or more years of experience in account management, sales, marketing, or a relationship-driven role preferred.Benefits
30 days of PTO, which may be used, cashed out, or rolled over.Potential company bonuses.Tuition reimbursement.401(k) retirement plan.Medical, vision, and dental insurance.Healthcare and dependent care FSA.Short- and long-term disability.Employee Assistance Program (EAP).Basic life insurance.
Create a free account to apply.
Create My Free AccountYou're just 60 seconds away from your new Creativeloft account.
New Event Planning jobs in Augusta, sent to your inbox.
Email Me New Jobs