Campus Hospitality Meeting & Event Consultant

Job Posting End Date: May 09

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Benefits

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

Award-winning culture Inclusion and diversity as a priority Performance Based Incentive PlansCompetitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability Generous PTO (including paid time to volunteer!) Up to 9.5% 401(k) employer contribution Mental health support Career advancement opportunities Student loan repayment options Tuition reimbursementFlexible work environments All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

This position is responsible for managing the planning, coordination, and execution of meetings and events across Unum campuses. It ensures effective use of space and resources, partners with internal stakeholders and external vendors, and delivers a high-quality, service-oriented experience for all campus meetings and events. It also leads process improvement efforts, defines and implements service standards, and supports change management to drive consistency, adoption, and continuous improvement across the organization.

Principal Duties & Responsibilities

Manage the scheduling of campus conference rooms, maximize space utilization, and effectively allocate resources.Resolve scheduling conflicts, service issues, and system outagesManage the administration, maintenance, and continuous improvement of meeting and event systems (including selecting and evaluating event software applications)Develop and implement hospitality processes with a lens of continuous improvement.Lead effective change management to support adoption, alignment, and successful implementation across the organization.Create and implement a streamlined, “one-stop-shop” meeting and event experienceDefine service standards, guidelines, and processes related to HospitalityProvide logistical coordination for onsite meetings, employee programs, and campus eventsCoordinates event setup, execution, and day-of onsite experience – partnering closely with catering, facilities, and AV.Identify operational challenges, develop solutions, and implement improvements to drive excellenceSolicit feedback and identify trends to enhance and improve meeting and event experiencesDeliver a high-quality, service-oriented experience for all campus meetings and eventsOccasional support outside standard business hours for eventsManage multiple priorities in a fast-paced, dynamic environmentCollaborate with internal stakeholders and external vendors to ensure seamless executionMaintain strong attention to detail across scheduling, logistics, and operationsAdapt to evolving tools, processes, and business needsCommitted to continuous improvement and innovation in campus hospitality services

Job Specifications Required

Bachelor’s degree (or equivalent experience) in hospitality, business, communications, or related field4+ years in hospitality or related fieldExperience in administrative, scheduling, or operational supportProficiency in Microsoft 365 toolsStrong communication skills and customer-service mindsetExcellent organizational, time management, logistical planning, and decision-making skillsAbility to manage multiple projects, tasks, and priorities in a fast-paced environment with a high degree of accuracy and within set time frames.Ability to communicate with individuals effectively and professionally at all levels of the companyStrong project management, analytical and problem-solving skillsDemonstrated initiative, strong interpersonal skills, written and verbal communications.Works independently with minimal supervisionHigh visibility/professionalism – strong ability to relate and work with a variety of management levelsTravel required to support meeting and event development and execution

Preferred

Corporate environment experienceExperience supporting large-scale meetings or eventsFamiliarity with booking/workplace management platformsExposure to process improvement or technology initiativesCreative, solutions-oriented thinker

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$53,300.00-$100,700.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company

Unum