Sept. 26, 2024

Catering & Conference Planning Manager

Pyramid Global Hospitality Roanoke, West Virginia

This position is responsible for coordinating services for clients and in-house guests. ; coordinate outside vendor services needs where appropriate; and follow-up with client to ensure that arrangements meet their needs. Essential Functions Of The Position • Responsible for sales, planning and management of specific social groups such as meetings, weddings, holiday parties, social birthday gatherings of all ages, anniversary celebrations, corporate dinners, special family events and in house community events requiring coordination with resort operations and other groups as assigned. • Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints in a timely manner. Excellent communication skills are a must.

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