Catering & Event Manager

In addition, this position will provide support to all group rooms and event processes/procedures from the point of sale until the departure of the group, maximize revenue and ensure event/meeting... planner & guest satisfaction. The Catering & Event Manager must demonstrate energy levels that contribute to a highly motivated office environment providing consistently high levels of guest service, attention to detail and follow through. The position must demonstrate refined communication skills with the ability to stay focused during fast-paced periods. • Solicit new and existing accounts to meet/exceed revenue goals through lead and inquiry response, new revenue generation, site inspections and written communication • Manage both catering and group events from the time of booking through post event phase, including but not limited to menu creation/selection, logistical planning, Event Order creation & distribution, reservation management and VIP services • Prepare correspondence to customers, internal booking reports and file maintenance • Participate in business review process, pre-convention meetings, training and other sales-related meetings as required • Work with other departments within the hotel to provide quality service to customers • Attend trade shows, community events and industry meetings • Develop/maintain knowledge of market trends, competition and customers • Professionally represent the hotel in community and industry organizations and events • Conduct performance evaluations and discipline staff when needed. • Extensive knowledge of forecasting sales and interpreting/analyzing results to plan and conduct budgetary analysis.