March 13, 2024

Catering Sales & Event Coordinator l Full-Time Year-Round

Sugarbush Manchester, New Hampshire

Catering Sales & Event Coordinatorl Full-Time Year-RoundWarren, VTPlease note that this position is based in Warren, VT, and requires relocation for candidates that do not reside within commuting distance. RESORT Overview: RESPECT l INTEGRITY l TEAMWORK l SUSTAINABILITYSugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Responsibilities: Timely communication with clients to detail all aspects of event requirementsIdentify up-selling opportunities where applicableAdhere to event contract for key due dates and contracted minimumsDetail and communicate Banquet Event Orders (BEOs) with customer and events teamGreet clients for property tours, menu tastings, check-in times, and event rehearsalsFulfillment of ticket orders and the creation/printing of actual lift tickets, rentals, and equipment vouchers for all group market segmentsManage and track group room blocks. Communicate rooming lists, individual call-in or online bookings with the Reservations teamParticipate in weekly BEO meetings and coordinating event needs with food and beverage, lodging, facilities, and mountain operations departmentsAct as onsite coordinator with a focus on timeline management, overseeing of event setup, and effective problem solving when necessaryTrack all communication in applicable CRM System (Delphi) and keep Assistant Director of Catering informed on all group progressionTimely communication with all departments about upcoming group arrivalsResponsible for collection deposits, financial reconciliation, and invoicingWork with the other sales team members, as designate by the Director of Sales and Assistant Director of Catering when called upon to maximize total team productivity and customer service.

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