About the position Responsibilities • Work with locations' leaders to schedule staff training for events and packages • Assist Manager with training documents and presentations • Work with location staff to ensure sufficient inventory of event items and products • Maintain list of local and online vendors to accommodate personalized service needs • Retrieve and maintain personalized order forms for celebration packages • Maintain a sense of empathy and support when communicating with families • Create checklists of contents, items and music needed for services • With Manager approval, purchase recommended decor for services • May be required to retrieve inventory displays and other items needed from storage • Communicate with location staff scheduling for set up of events and breakdowns • Manage and file all pre and post forms and documentation in a timely manner Requirements • High school diploma or equivalent required • Associate Degree in hospitality preferred but not required • Valid state driver's license in good standing • Two years of hospitality or event planning work experience including assisting with sourcing, revenue and expenditure tracking • One year funeral industry experience preferred but not required • Exemplary organizational skills • Ability for a high level of creativity and design techniques • Effective communication skills, both written and oral • Intermediate Excel and other MS Office Suite skills • Strong work ethic • Ability to adapt to competing deadlines • Effective and empathetic communication skills
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