Cemetery Events and Projects Coordinator - City Cemeteries Division

**Posting number:** 2603442

**Department:** City Cemeteries

**Job classification:** Cemetery Events & Projects Coordinator

**Posting type:** Open & Promotional

**Categories:** Planning and Development, Customer Service

Summary
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**Cemetery Events and Projects Coordinator coordinates and supervises all tour-related, special event, filming, and after-hours activities within the municipal cemeteries.**

We offer an excellent medical, dental and vision benefits, deferred benefit contribution (457B), 12 paid holidays, wellness programs, fitness reimbursement, educational reimbursement, home purchase assistance, employee referral program, and more!

**Women, Minorities and Veterans Are Encouraged to Apply!**

Examples of duties
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* Coordinates and oversees tours, filming, and other special events in the municipal cemeteries; updates the department tour database; acts as the primary contact in regard to planning, scheduling, registering, collecting revenue, enforcing policies and procedures, and resolving complaints or problems related to events; makes oral and written reports to the director regarding scheduled or completed activities and events.
* Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
* Coordinates, assigns, and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
* Performs cemetery services, including lot sales, lot diagrams, interments, and on-call duties; responds to after-hours emergencies and prepares cemetery services on weekends and holidays, as needed; resolves customer complaints.
* Processes partial payment sales and maintains records, including amount due, amount paid, contact information, due date, and refinance status; processes partial payment lot forfeits and documents changes in inventory; mails due, idle or forfeit letters.
* Coordinates security operations; meets with security contract weekly during contract period; reviews and processes security invoices; completes vendor performance reports and addresses issues.
* Acts as primary record keeper during emergencies; compiles, completes, distributes, and maintains emergency-related documentation; coordinates emergency training and maintains records; conducts inventory of emergency trailers.
* Receives and responds to open records requests; assists customers with records searches and informal records requests; maintains department website and cemetery database; collects and processes departmental records for retention and destruction.
* Participates in department planning activities relating to tour and event management in the municipal cemeteries.
* Completes weekly revenue transmittal to finance department; makes check deposits at bank; maintains petty cash fund for department.
* Compiles monthly performance measures and statistics; creates monthly status report; assists with department annual report.
* Assists in emergency response during disaster incidents.
* Performs other related duties as assigned.

Qualifications
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Bachelor's Degree in Business Administration, Public Administration, Marketing, Public Relations or related field supplemented by two (2) years of experience in event planning, marketing, real estate, sales; or an equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities.

Must possess and maintain a valid state driver's license with an acceptable driving history.

Additional Requirements
Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

Supplemental information
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* Knowledge of the rules and regulations of municipal cemeteries.
* Knowledge of city, bureau, and department policies and procedures.
* Knowledge of accounting, budgeting, finance, and revenue collection procedures.
* Knowledge of modern office practices and procedures.
* Knowledge of computers and other modern office equipment.
* Skill in developing short- and long-range plans.
* Skill in establishing priorities and organizing work.
* Skill in the training and supervision of personnel.
* Skill in the operation of computers and other modern office equipment.
* Skill in public and interpersonal relations.
* Skill in oral and written communication.