What you'll do: Market Scouting: Research and identify high-impact tech and no-code communities to find the best environments for community events.Chapter Lead Sourcing: Identify and vet potential Chapter Leads-local experts who represent Make-ensuring they align with our culture and values.Onboard & Enable: Train Chapter Leads to use our playbooks, empowering them to host high-quality, autonomous events that meet the Make standard.Operational Consulting: Act as the primary advisor for Chapter Leads during event planning, helping them navigate venue sourcing and logistics without doing the "heavy lifting" for them.Program Evolution: Execute the chapters program while providing the feedback and data needed to constantly improve our global strategy and playbooks.Online/Offline Bridge: Ensure the energy and content from local IRL events is captured and shared back to our online community channels.Chapter Advocacy: Support and motivate Chapter Leads daily, keeping them energized and on-brand through clear, consistent communication.Logistics & Swag: Manage the distribution of community rewards and event materials to ensure Chapter Leads are equipped to represent Make professionally.Analyze & Report: Monitor attendance, sentiment, and growth metrics to measure the program's success and market impact.Requirements: Education: Bachelor's degree in Communications, Marketing, Public Relations, or a related field.Experience: 3+ years in community operations or field marketing, with a specific focus on managing ambassador or chapter programs.Volunteer Stewardship: Proven experience in recruiting, training, and motivating community leaders to deliver high-quality results.Operational Rigor: Exceptional project management skills; you can manage dozens of moving parts across time zones without losing the "Make standard. #careeratmake What we stand for: We build a place where everyone feels welcome, heard, and empowered to create, contribute, grow and make an impact. Our hiring decisions are based on your qualifications, skills, merit, and the needs of our business.
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