Concord Hospitality is hiring: Event Planner-Renaissance Raleigh Hotel in Raleig

In addition to maintaining existing business, this position will be responsible for finding new business and saturating existing accounts and/or segments. This positions serves as liaison between the customer, the Sales team and the Event Management team.RESPONSIBILITIES:Provide the highest levels of customer service to internal partners and external clients at all times.Respond in a quick, timely, and professional manner to all internal partners and external customers, and deliver clear and concise communiqu that is representative of Renaissance Raleigh via all avenues of communication.Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.Satisfactorily maintain existing assigned accounts/segments, and work diligently to develop new business for hotel.Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and groupincluding but not limited toroom blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events.Gain knowledge of hotel's food and beverage products, pricing and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success.Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.Be willing and able to attend customer functions as needed.Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, and other communications required for this position. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.