• Sales Support:Collaborate with the Director of Sales & Marketing in various sales activities, which include guiding site tours, promotingbanquet andcatering events, and managing BEO documentation. • Interact with group, catering, and business travel customers in person, via email, and over the phone to qualify and assist existing and future customers, including but not limited to making reservations at the customer's request. • Maintain communication with group customers regarding the status of their group room block. • Assist Catering & Events Manager (CEM) with reservation requests and building group master accounts in the brand system, as needed. • Upload and maintain the group files within the sales system for all group bookings at the property level.
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