Conference Event Manager

Hotel:Lexington Embassy Suites1801 Newtown PikeLexington, KY 40511Conference Event ManagerFull timeAtrium SPIRIT - where teamwork, passion and appreciation ignite service excellence What's in it for you?The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.Career Growth & Learning - 40% of our management hires are internal promotions!Invest in Your Future - 401(k) plan with company match.Comprehensive Health Coverage - Medical, dental, and vision insurance options.Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinationsPerks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.Profile: Telecommute: NoBonus Eligible: NoDirect Reports: No Reports To: Director of Events (DOE). You'll ensure events are detailed and executed seamlessly by managing group and event sales bookings, optimize revenues, and uncover up-sell opportunities while positively impacting our guests, fellow associates, and local communities.Work Performed:The Conference and Event Manager (CEM) will be tasked with the following duties, responsibilities, and assignments:Client Liaison: Directly communicate with clients to ensure all event documents are comprehensively prepared and finalized using tools and systems provided.Banquet Coordination: Oversee the timely distribution of Banquet Event Orders (BEOs) in line with hotel deadlines.Upselling & Client Communication: Present clients with potential upgrade opportunities, collect necessary agreements and deposits, and consistently communicate on group arrangements.Event Feedback & Management: Partner with hotel staff for pre-and post-event meetings including BEO review, guaranteeing client satisfaction and collating feedback.Monitor guest room blocks, ensuring contract adherence and optimizing revenue opportunities.Room Management: Monitor guest room allocations to ensure contract compliance while capitalizing on revenue opportunities. Be on-hand during key event moments to engage with clients, ensure all details are executed correctly, and address immediate requirements.Sales Support: Collaborate with the Director of Events and Director of Sales & Marketing in various sales activities, which include guiding site tours, promoting catering events, and managing BEO documentation.Revenue Verification: Regularly audit banquet checks against our sales system to ensure accurate posting of revenues, including items consumed during events.Billing Oversight: Review the full bill upon event completion, ensuring alignment with our group closing checklist. This ensures timely and accurate billing by our accounting team.Commission and Loyalty Management: Process commission payments using the brand's commission system, award brand loyalty points to meeting planners, and address discrepancies or issues such as group no-shows.