• Present clients with potential upgrade opportunities, collect necessary agreements and deposits, and consistently communicate on group arrangements. • Partner with hotel staff for pre-and post-event meetings including BEO review, guaranteeing client satisfaction and collating feedback. • Monitor guest room allocations to ensure contract compliance while capitalizing on revenue opportunities. • Regularly audit banquet checks against our sales system to ensure accurate posting of revenues, including items consumed during events. • Send all local Convention and Visitors Bureau (CVB) requests for proposals (RFPs) received by the hotel to the Hotel's assigned Lead Analyst for distribution.
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