This role involves overseeing convention services to ensure exceptional customer satisfaction, drive revenue growth, expand market share, and foster long-term client relationships for repeat business. Responsibilities • Act as onsite contact for all assigned groups, as well as working with the customer to produce BEO’s and Convention Resumes. • Ensures timely distribution of all BEO’s and Resumes to the appropriate departments and follows up on any questions. • Verifies space requirements and meeting room set-up with the client, and ensures that public space needed is properly maintained and in good condition. • Reviews event sheets and works with appropriate departments to ensure quality and satisfaction.
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