Conferences and Events Manager

Overview Quinnipiac University invites applications for the position of Conferences & Events Manager, a key role responsible for leading the planning and execution of a diverse portfolio of conferences, summer programs, and campus events. Through strong relationship management and operational leadership, this role contributes to client satisfaction, repeat business, and the continued growth of the university’s conference and event services. Plan, coordinate, and execute a high‑volume portfolio of one‑day events, multi‑day conferences, and summer academic and athletic residential programs Serve as the primary client relationship manager from post‑contract through program completion Provide consultative planning support through site visits and planning calls, advising clients on menu selection, agenda development, and event flow to ensure successful outcomes Coordinate housing, dining, meeting space, athletic facilities, and support services in partnership with campus stakeholders Utilize the project management system to track complex program logistics, ensuring operational readiness and proactive issue resolution Independently manage 75+ events annually, balancing competing priorities and deadlines Support business development efforts by assisting with front‑end inquiry intake procedures to maintain strong conversion rates Assist with site visits, proposal development, and contract preparation as needed Support program registration using the preferred platform to collect participant data, process payments, and distribute pre‑event communications Cultivate repeat business and long‑term client relationships through high‑quality service delivery and proactive account management Contribute to summer operations planning, staffing models, and space optimization initiatives Assist in the development and continuous improvement of standard operating procedures and service guidelines Supervise, train, and provide day‑to‑day direction to student and seasonal staff as assigned Provide on‑site operational leadership during programs, including evenings and weekends as required Model and promote a professional, service‑oriented, and inclusive team culture Experience in a revenue‑generating auxiliary, conference services, or similar operation Familiarity with contract administration, risk management, and campus compliance requirements Experience supervising student or seasonal staff Working knowledge of campus housing, dining, and facilities operations

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