Conferences and Events Manager

Overview
Quinnipiac University invites applications for the position of Conferences & Events Manager, a key role responsible for leading the planning and execution of a diverse portfolio of conferences, summer programs, and campus events. In this highly collaborative role, the Conferences & Events Manager serves as the primary client partner from contract through program completion, ensuring a seamless and high‑quality experience for both internal and external stakeholders. The manager oversees complex, multi‑day programs while coordinating resources across campus to support successful event delivery. Through strong relationship management and operational leadership, this role contributes to client satisfaction, repeat business, and the continued growth of the university’s conference and event services. This is an exciting opportunity for a collaborative and detail‑oriented professional to help showcase Quinnipiac’s campus as a premier destination for conferences and events.

Job no: 497025

Work type: Full‑time

Campus: Mount Carmel — Hamden, CT

Categories: Staff

Responsibilities
Event & Program Management

Plan, coordinate, and execute a high‑volume portfolio of one‑day events, multi‑day conferences, and summer academic and athletic residential programs
Serve as the primary client relationship manager from post‑contract through program completion
Provide consultative planning support through site visits and planning calls, advising clients on menu selection, agenda development, and event flow to ensure successful outcomes
Coordinate housing, dining, meeting space, athletic facilities, and support services in partnership with campus stakeholders
Utilize the project management system to track complex program logistics, ensuring operational readiness and proactive issue resolution
Independently manage 75+ events annually, balancing competing priorities and deadlines
Support business development efforts by assisting with front‑end inquiry intake procedures to maintain strong conversion rates
Assist with site visits, proposal development, and contract preparation as needed
Support program registration using the preferred platform to collect participant data, process payments, and distribute pre‑event communications
Cultivate repeat business and long‑term client relationships through high‑quality service delivery and proactive account management
Contribute to summer operations planning, staffing models, and space optimization initiatives
Assist in the development and continuous improvement of standard operating procedures and service guidelines

Staff Supervision & Leadership

Supervise, train, and provide day‑to‑day direction to student and seasonal staff as assigned
Provide on‑site operational leadership during programs, including evenings and weekends as required
Model and promote a professional, service‑oriented, and inclusive team culture

Education Requirements

Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field.

Qualifications

Minimum of 5 years of experience managing conferences, events, or summer programs in a university or comparable environment
Demonstrated success managing multi‑day residential programs and high‑volume summer operations
Strong project management, organizational, and problem‑solving capabilities
Proven ability to manage multiple complex programs simultaneously in a fast‑paced environment
Excellent interpersonal and client relationship management skills
Proficiency in Microsoft Office and event management, housing, or scheduling systems
Proven ability to collaborate effectively with individuals from varied backgrounds

Preferred Experience

Experience in a revenue‑generating auxiliary, conference services, or similar operation
Familiarity with contract administration, risk management, and campus compliance requirements
Experience supervising student or seasonal staff
Working knowledge of campus housing, dining, and facilities operations

Work Schedule & Environment
This position requires schedule flexibility, including evenings, weekends, and extended hours during peak summer and event periods. On‑campus presence is required during active programs and events.

Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community.