Conferences & Events Manager

As Quinnipiac grows, the university remains guided by the core values that define our community and shapes the experience of every student and employee. Responsibilities:Event & Program Management • Plan, coordinate, and execute a high-volume portfolio of one-day events, multi-day conferences, and summer academic and athletic residential programs • Serve as the primary client relationship manager from post-contract through program completion • Provide consultative planning support through site visits and planning calls, advising clients on menu selection, agenda development, and event flow to ensure successful outcomes • Coordinate housing, dining, meeting space, athletic facilities, and support services in partnership with campus stakeholders • Utilize the project management system to track complex program logistics, ensuring operational readiness and proactive issue resolution • Independently manage 75+ events annually, balancing competing priorities and deadlines • Support business development efforts by assisting with front-end inquiry intake procedures to maintain strong conversion rates • Assist with site visits, proposal development, and contract preparation as needed • Support program registration using the preferred platform to collect participant data, process payments, and distribute pre-event communications • Cultivate repeat business and long-term client relationships through high-quality service delivery and proactive account management • Contribute to summer operations planning, staffing models, and space optimization initiatives • Assist in the development and continuous improvement of standard operating procedures and service guidelines Staff Supervision & Leadership • Supervise, train, and provide day-to-day direction to student and seasonal staff as assigned • Provide on-site operational leadership during programs, including evenings and weekends as required • Model and promote a professional, service-oriented, and inclusive team culture Education Requirements:Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field.Qualifications:Minimum of 5 years of experience managing conferences, events, or summer programs in a university or comparable environmentDemonstrated success managing multi-day residential programs and high-volume summer operationsStrong project management, organizational, and problem-solving capabilitiesProven ability to manage multiple complex programs simultaneously in a fast-paced environmentExcellent interpersonal and client relationship management skillsProficiency in Microsoft Office and event management, housing, or scheduling systemsProven ability to collaborate effectively with individuals from varied backgroundsPreferred Experience: Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences.