Convention Services Manager

Visit Spokane is currently a hybrid office. There will be times when the nature of the workload or special projects require more days in-office.Essential Duties and ResponsibilitiesWork closely with external meeting planners for assigned groups to ensure their events are successful. Travel may be required for attendance promotion.Send service leads to member businesses for specific needs/services on behalf of meeting planner clients.Send meeting planner clients referrals upon request.Prepare and distribute convention resumes.Schedule registration clerks for conventions as needed.Distribute post-event surveys to convention groups and venues and ensure they are returned for all assigned conventions. Maintain knowledge of the region's assets through research, following relevant social media channels, touring new venues, visiting attractions, and dining at new restaurants.Stay abreast of industry trends and suggest new and innovative services and ways to market those servicesDuties, responsibilities, and tasks may be modified or assigned as needed, with or without prior notice.Position RequirementsTo perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties. Candidates must have high self-motivation, great attention to detail, solid communication skills, and thrive in a fast-paced environment.