The coordinator will also represent the department in both internal and external communications and must demonstrate professionalism and tact at all times. • Consistently model Servant Leadership and promote the company’s values and culture • Demonstrate a strong understanding of Hendrick’s brand standards, culture, and internal policies • Provide first-level support to end users of the recognition tracking system • Maintain accurate, real-time recognition data across all programs • Compile and distribute monthly and yearly recognition reporting • Keep departmental process documentation up to date and well-organized • Manage databases related to recognition, branded apparel, and coordinator roles • Support apparel ordering, invoicing, training facilitation for dealership apparel coordinators and additional apparel program support as needed • Coordinate and execute Corporate Social Responsibility (CSR) programs, including: • Bi-annual meal drive initiatives • Partner relationships with local food banks • Review and approval of vendor-submitted purchase orders • Financial oversight and reporting for Hendrick Cares • Maintenance of the Hendrick Cares and apparel coordinator lists • Provide planning and logistical support for companywide recognition and engagement events • Oversee content gathering, coordination, and production of the monthly TeamMates digital newsletter • Maintain general department organization, calendar management, and internal communication flow • Read, route, and respond to incoming mail and email • Draft, edit, and send routine professional correspondence • Organize and maintain department files and records • Conduct research and compile data for reporting or presentation purposes • Coordinate meetings, including agenda preparation, room and AV setup, and post-meeting follow-through To perform this role successfully, an individual must be able to carry out each essential duty with a high level of accuracy, professionalism, and accountability. A.) To perform the job successfully, an individual should demonstrate the following competencies: • Analytical: Gathers and interprets data accurately; designs efficient workflows and procedures • Data Management: Maintains accurate digital and physical information across platforms • Dependability: Demonstrates reliability through timeliness, preparedness, and consistent follow-through • Attention to Detail: Produces error-free work; checks data and materials for accuracy • Ethics and Integrity: Maintains confidentiality and upholds company values • Interpersonal Skills: Builds positive relationships with coworkers, dealership staff, and vendors • Oral Communication: Adjusts tone and messaging based on audience; actively listens and clarifies when needed • Organization and Project Management: Manages tasks and priorities effectively across multiple ongoing projects • Policy Compliance: Adheres to established processes and completes administrative responsibilities in a timely manner • Problem Solving: Anticipates challenges and addresses them with practical solutions • Quality Focus: Delivers polished, complete, and high-quality outputs • Written Communication: Produces clear, professional writing tailored to various audiences and formats
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