Rentals and Events Assistant Manager: Corporate & Social Events Museum Of Life And Science - 4.3 Durham, NC Job Details Full-time 10 hours ago Qualifications Spanish Managing customer accounts Community engagement Sales revenue Forecasting Customer relationship building Guest relations Operations management Logistics management Expense management Facilities management Identifying new business opportunities Upselling English Mid-level Client relationship development Emergency management Event vendor coordination Cross-selling Business development Team management Driving Managing event budgets Safe environment creation Organizational skills Time-based sales targets Sales pipeline management CRM system proficiency Productivity software Clean workspace maintenance Local ordinances Cross-functional collaboration Account management 2 years Communication skills Full Job Description Position Objective: Support the Museum's mission by being a key member of the Guest Experience management team, responsible for maintaining a positive and proactive work environment, and delivering an exemplary level of service to all guests, with a primary focus on corporate, social, and other private museum rentals, from inquiry through event execution. Develop and maintain relationships with repeat clients, Museum Business Members, and community partners, while actively seeking out and cultivating new corporate and social rental clients that support departmental revenue goals. Maintain inquiry pipeline and meet monthly and annual budgeted sales goals by selling and up-selling Museum facilities and add-on services. Act as Venue Manager at rental events, by leading a rental support team to fulfill client expectations and anticipate needs. Maintain the safety, security and cleanliness of Museum facilities and exhibits, by overseeing event set-up, enforcing Museum policies throughout event, ensuring adequate clean-up by clients and vendors, returning the Museum to its original state for regular operation, and properly securing campus.
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