Corsica Technologies, LLC is hiring: Event Management Technician in Augusta

This role includes establishing the extent of threats, assessing business impacts, and advising on appropriate actions for containment and remediation. The Technician will also ensure effective event management throughout the lifecycle to minimize client impact and operational costs.ResponsibilitiesThe responsibilities for this position include:Monitor event and incident response ticket queues, triaging as necessary to ensure adherence to service level agreements.Promptly transfer cybersecurity and IT incident tickets to clients, appropriate departments, or internal contacts for resolution.Analyze system, security, and application logs to diagnose faults, identify abnormal behavior, and eliminate false positives.Use SIEM and Endpoint Detection and Response tools to investigate alerts, build incident timelines, and document potential compromises.Implement changes to resolve critical issues in client systems based on monitoring and analysis of events.Maintain accurate logs, timelines, and system documentation for all tasks and events, ensuring traceability and accountability.Competencies and QualitiesQualified candidates must meet the following job requirements:Strong problem-solving skills with a passion for using technology to address client challenges.Team-oriented mindset, with effective communication skills and high attention to detail.Ability to function effectively in a fast-paced environment, meeting client and corporate expectations for quality and performance.Client-focused approach, prioritizing internal and external client needs.Inclusive mindset, valuing contributions from team members and clients alike.Education, Experience, and CertificationsOne of the following certifications is required: CompTIA A+, CompTIA N+, C|EH, or equivalentAt least 1 year of experience in cybersecurity, Information systems or a related field is preferred.Associate’s degree in cybersecurity, information systems, or a related field is preferred.Experience with SIEM platforms, firewall management, and endpoint detection and response platformsSupervisory Responsibility This position has no direct reports and is not expected to supervise the work of others. This position may be expected to self-manage time and priorities based on incoming tickets, following Corsica policies and procedures  Work Environment In most cases, work will be performed in a climate-controlled office space. Travel This position does not require travel. Holiday shift coverage may be expected.Four days spanning Sunday through Saturday, with three days off.Shifts may include 6AM to 5PM; 12PM to 11PM; or 9PM to 8AMOther Duties Please note this job description does not contain a comprehensive listing of all possible activities, duties, or responsibilities required for this position.