Customer Experience Coordinator – Event Planner

Description: • Coordinate plant tours for sales representatives to showcase manufacturing facilities to customers • Book venues, schedule guests, draft and finalize contracts, and manage day-of logistics for events • Plan and execute offsite customer relations events • Provide on-site support to Sales leaders during trade show events • Support marketing efforts by creating PowerPoint presentations and serving as a liaison between Sales and Marketing teams • Collaborate with HR to coordinate new hire onboarding, including setup of computers, credit cards, Salesforce, and Power BI access • Arrange logistics for new hires such as plant tours, flights, transportation, meals, and accommodations • Provide coordination and support for Sales Management Trainees • Maintain and update customer data, including tracking factors that influence pricing changes • Represent and uphold the company’s mission and vision through all events and interactions Requirements: • Bachelor’s degree preferred • Proven experience managing budgets • Advanced proficiency in PowerPoint, Adobe Acrobat, and Microsoft Excel • Familiarity with dining and entertainment options, with strong knowledge of the Sacramento area preferred • Corporate experience in event planning or event coordination • Understanding of search engine functionality and capabilities • Experience collaborating with teams in graphic design, sales, marketing, and communications • Exceptional organizational, communication, negotiation, and multitasking skills • Ability to remain calm under pressure while maintaining a customer-service mindset Benefits: • Three comprehensive Medical plan options • Prescription • Dental • Vision • Company Paid Life Insurance • Voluntary Life Insurance • Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance • Company-paid Short-Term Disability • Company-paid Long-Term Disability • Paid time off (PTO), including Vacation, Personal, and paid Holidays • 401k retirement plan with company match • Employee Assistance Program • Teladoc • Legal Insurance • Identity Theft Protection • Pet Insurance • Team Member Discount Program • Tuition Reimbursement • Yearly Wellness Clinic