Digital Solutions & Event Technology Manager

The Digital Solutions & Event Technology Manager will manage the technology platforms, workflow automation, and digital solutions that power Sherwin-Williams' sales meetings, leadership events, and business operations. This role helps direct technology strategy, improves business processes, manages data and platforms, and supports stakeholders to enhance operations and user experiences.

We set our team members up for success. The Digital Solutions & Event Technology Manager will receive personalized one-on-one training and support to help get the candidate up to speed on the technologies, business processes, and networking critical to the role.

**Additional Details:**

* **This role is not remote/hybrid.  This role will report Sherwin-Williams Cleveland Global Headquarters located at 1 Sherwin Way, Cleveland, OH 44115**
* This position will require up to 10% travel
* This position is also eligible for [bonus] [commissions] [long-term incentive compensation awards] based on performance and subject to the terms of the Company’s applicable plans.
* Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

**Why Join Our Team?**

Innovation, collaboration, and initiative are valued. We provide hands-on training, ongoing career guidance, and professional development opportunities to help you grow. You will have the freedom to take ownership of meaningful projects, collaborate closely with stakeholders across the business, and make a real impact while enjoying a supportive and fun team culture.

**You’ll succeed in this roll if you have…**

* Certain platform or adjacent event planning software experience
* Experience in Microsoft Power Platforms, including Power Apps and Power Automate (a bonus)
* Built, maintained, and improved automated business processes and workflows
* The capability of managing SharePoint Online sites, lists, libraries, and permissions
* Knowledge of Microsoft tools and integrations, including SharePoint, Teams, Planner, and Outlook
* A solid understanding of user experience (UX) and user-focused solution design
* Strong troubleshooting, problem-solving, and process improvement skills
* Successfully managed multiple projects and priorities simultaneously
* Effective communication and management skills
* Experience documenting solutions and providing user support and training
* The ability to work effectively with cross-functional teams and business partners
* Familiarity with Microsoft Copilot and AI-powered productivity tools is a plus

**Event Technology Management**

* Support the Certain.com technology platform used for company sales meetings, leadership events, and business conferences
* Support the technology platforms used for company sales meetings, leadership events, and business conferences
* Help manage registration, attendee communications, reporting, and event-related processes
* Troubleshoot issues, assist with testing, and event readiness activities
* Partner with stakeholders to ensure a smooth and successful event experience

**Workflow Automation & Process Excellence**

* Design, develop, and maintain automated business processes using Microsoft Power Automate
* Identify opportunities to automate manual workflows and improve operational efficiency
* Build and manage approval processes, notifications, escalation workflows, change requests, reporting automation, and business process integrations
* Document standard operating procedures (SOPs) and process governance standards
* Continuously evaluate and improve workflow performance, reliability, and scalability.

**SharePoint Development & Governance**

* Develop and manage SharePoint communication sites, team sites, lists, libraries, and business solutions
* Create governance standards, site architecture recommendations, and best practices guidance
* Ensure content accuracy, usability, security, and long-term maintainability
* Provide ongoing support and enhancements for active SharePoint environments

**Stakeholder Enablement & Support**

* Provide technical guidance and consulting for business leaders, project teams, and end users
* Develop training materials, documentation, FAQs, and self-service resources
* Lead onboarding, training, and user adoption initiatives for digital solutions and business platforms
* Function as liaison between business stakeholders, vendors, IT teams, and leadership.

**Minimum Requirements:**

* Must be at least eighteen (18) years of age
* Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
* Must be willing to travel as required by the position
* Must have a Bachelor's degree
* Must have at least three (3) years of experience in business systems, marketing operations, and/or digital platforms
* Must have experience with Certain Event Planning Platform, Touchpoint App or any adjacent type of application
* Must have experience with Sharepoint Online
* Must have experience supporting event technology platforms and attendee management systems
* Must have familiarity with Microsoft Copilot and AI-enabled productivity solutions
* Must have experience with data governance and process improvement initiatives
* Must have experience with project management and stakeholder management
* Must have experience supporting enterprise-wide business applications and operational processes

**Preferred Qualifications:**

* Have a Bachelor’s degree in marketing, Business, Information Systems, Computer Science, or related field
* Have experience with Microsoft Power Apps
* Have experience with Microsoft Power Automate
* Have experience with Microsoft Lists
* Have experience with Microsoft Planner
* Have experience with Microsoft Document libraries

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your **Possible**

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at <http://www.myswbenefits.com/>. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.