Director, Meetings & Events

Maximizes efficiency through proper scheduling and cost controls Develops and maintains best practices to ensure guest account objectives are defined and appropriate catering activities implemented Assists the catering and conference services Associates in developing account plans, detailing objectives, timescales and catering sales methods to support the defined account strategies Establishes, enhances, and maintains productive quality working relationships with key internal and external guests Keeps resort information relating to guest requirements, interests and catering activities up-to-date. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without Establish and implement training programs to improve performance and effectiveness of all Sales and Marketing personnel. Additional Skills and Abilities Strong communication skills (verbal, listening, writing) Strong organization skills Strong analytical skills Strong presentation and platform skills Ability to use standard software applications and hotel systems; technology-savvy Ability to acquire and maintain relationships e.g., associates, customers, vendors Effective decision making skills Effective influence skills Strong consensus building skills Good negotiation skills Effective conflict management skills Effective change management skills Strong customer and associate relation skills Financial management skills e.g., ability to analyze P&L statements, develop operating budgets Knowledge of overall resort operations as they affect department Ability to effectively manage labor productivity Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA) Experience 3-5 years management experience in catering and conference services in similar sized luxury operation preferred Previous experience in Hawaii market is preferred Familiarity with food and beverage basics, menu planning and private/group event coordination and planning Looking for an individual who is proactive and will nurture and build effective teams, actively contributing to the selection, training, and retention of high caliber catering and conference Associates Adapts quickly and positively to new situations Ability to multitask and handle many items and demands at once Ability to satisfactorily communicate with guests, management and Associates to their understanding The individual must be a 'hands-on' manager, who is creative, innovative, energetic, and a clear thinker with the ability to analyze and resolve problems Knowledge of computers, catering software, and Microsoft Office programs