Director of Conferences & Events

The North Carolina Association of County Commissioners (NCACC) is seeking a Director of Conferences & Events. The Director collaborates with members of event planning and educational training teams and others on signature conferences, programmatic meetings and educational events. This position will be based in Raleigh with the option to occasionally work remotely. Strategic Oversight of NCACC Conferences and Events • Oversee and project manage conferences and events from early development stage through post-event evaluation • Coordinate with department leadership to identify demand for conference and event services • Strategically oversee NCACC services including event logistics and coordinate with technology, communications, education and training, and other teams to execute top-notch member conferences and events • Ensure all events comply with relevant regulations, including safety, accessibility and data protection Continuous Improvement and Risk Management • Stay current with event management technology and implement tools and processes that enhance the event experience and streamline operations • Develop a comprehensive set of standard operating procedures (SOPs) to guide the project management of conferences and events ensuring events are executed smoothly and consistently • Serve as a liaison and foster relationships with members, conference and events planners and contractors, and program staff • Identify potential risks and develop contingency plans to mitigate any disruptions during events • Collect feedback and data to evaluate the success of each event and use information to continuously improve future conferences and events • Maintain comprehensive records of conferences and events, and provide post-event reports • Work closely with the Chief Operations Officer on other duties as assigned