Director of Event Operations

Our client is seeking a dynamic and experienced Director of Event Operations to lead the successful execution of large-scale events and attractions in Des Moines, Iowa, US . This senior management role is responsible for overseeing all operational aspects of events, including logistics, staffing, vendor management, safety, and budget control. The Director will ensure a seamless and high-quality experience for attendees and participants, upholding the organization's reputation for excellence. The ideal candidate will have a comprehensive understanding of event planning, production, and management, with a proven track record of managing complex operations in fast-paced environments. You will work closely with marketing, sales, and programming teams to align operational plans with overall event objectives. Strong leadership, problem-solving abilities, and exceptional organizational skills are essential. Responsibilities include:

Key Responsibilities:
Develop and implement comprehensive operational plans for all events. Manage and coordinate all logistical aspects, including venue setup, AV, catering, and transportation. Oversee staffing requirements, recruit, train, and manage event operations personnel. Develop and manage event budgets, ensuring cost-effectiveness and financial targets are met. Establish and enforce stringent safety and security protocols for all events. Manage relationships with vendors, suppliers, and contractors, ensuring high-quality service delivery. Act as the primary point of contact for on-site operational matters during events. Conduct post-event evaluations, identifying areas for improvement and implementing lessons learned. Ensure compliance with all relevant regulations and permits. Collaborate with cross-functional teams to ensure seamless event execution. Maintain a high level of customer satisfaction and attendee experience.
Qualifications:
Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field. Minimum of 7 years of experience in event operations management, with progressive responsibility. Proven experience managing large-scale events, conferences, festivals, or sports tournaments. Strong understanding of event logistics, production, budgeting, and risk management. Excellent leadership, team management, and problem-solving skills. Exceptional organizational and multitasking abilities. Proficiency in event management software and tools. Strong negotiation and vendor management skills. Ability to work under pressure and adapt to changing circumstances. Excellent communication and interpersonal skills. This is an outstanding opportunity to shape memorable experiences and lead operations for premier events in the region.