Director of Event Planning

Summary: Keeps the event team focused and motivated to deliver outstanding... events to the customer. Responsibilities • Leads Event Management Team • Meets with Event Team to review scheduled events and troubleshoot potential problems/conflicts • Manages and develops event management teams • Reviews and makes suggestions and inquiries regarding the hotel's room and space inventory for all opportunities that have been turned over • Can or may be involved in event complexity discussions to proactively avoid service failures • Responsible for performance reviews of Event Managers • Ensures the hotel is apprised of all groups that will impact hotel operations Is or can be involved in developing the standard catering menus • Is the customer advocate in all meetings • Works directly with the major, complex groups or conventions • Oversees and manages the Event Management Assistants • Manages Group Housing Forecasting monthly and quarterly revenue • Assure timely and accurate group information is distributed throughout the hotel. Other Information • Broad understanding of facility management • Ability to manage customer budgets • Familiarity and knowledge of all departments within the hotel • Effective communication skills • Present ideas, expectations, and information in a concise, well-organized manner • Manage interpersonal conflict situations effectively • Able to integrate and execute against current trends in Event Management • Ability to develop and execute outstanding events • Understand A/V products and services • Understand operational challenges; can develop and implement solutions • Ability to manage and balance group and business based on the hotel's revenue strategy