The position is responsible for achieving guest and associate satisfaction and for managing the financial performance of the department. for the Event Planning team. • Introduces new products or services to meet or exceed customer expectations and generate increased revenue, as well as ensures competitive position in the market. • Participates in weekly sales strategy forecast meeting to anticipate event group rooms and function space needs. • Understands the impact of department's operation on the overall hotel financial goals; educates staff on details as appropriate.
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