Director of Event Services

This role will direct the day-to-day activities of the event services team and ensure the staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. • Oversees the detailing of all group and catering events as contracted by Sales and Catering. • Oversees the protocol for creation of Event Order’s, upselling food, beverage, room rental, recreation, special amenities and technology • Oversees communication for all Event Orders to other departments to include written, meetings and stand-ups. • Maintain proper documentation of events, changes and special requests with updated Event Orders, group resumes and rooming lists. • Work with vendors to ensure client satisfaction for all groups • Generate thank you notes and service evaluations for all groups, as needed.