Director of Event Services

for “essential” or “functional” purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);for “analytics” purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); andfor “retargeting” or similar advertising or commercial purposes, such as:The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. Plans, organizes and assigns all day-to-day work assignments for event coordinatorResearches, reviews and recommends equipment, materials and supplies required in providing event services and planningCoordinates outside service needs with food and beverage contractor, decorator and other vendorsCoordinates with marketing department all media entry into the building before, during or immediately following eventsPrepares Event Services departmental and estimated revenuesMaintains the proper image and generates positive public relations with patrons and staffWorks extended/irregular hours including nights, weekends and holidays, as neededPrepares schedules and assigns events to the Event ManagersMeets with potential clients, advises them on the facility requirements, and negotiates sales of additional servicesWorks with internal service partners to provide quality service to customersServes as liaison for all facility clients to ensure highest level of customer service for all external service providersRepresents the facility at tradeshows, community events, and industry meetingsManages meetings, tradeshows, conventions and conferences contracted at the facilityPrepares annual budget for departmentPrepares reports of monthly event activities for submission to the General Manager and Board of DirectorsDevelops policies and procedures for the Event Services Department and monitors their complianceEstablishes new standards of customer service by working with departments in the facility Supervisory Responsibilities Directly supervises Event Managers and/or Event Coordinator in the Event Services Department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.