Director of Event Services

Plans, organizes and assigns all day-to-day work assignments for event coordinator • Researches, reviews and recommends equipment, materials and supplies required in providing event services and planning • Coordinates outside service needs with food and beverage contractor, decorator and other vendors • Coordinates with marketing department all media entry into the building before, during or immediately following events • Prepares Event Services departmental and estimated revenues • Maintains the proper image and generates positive public relations with patrons and staff • Works extended/irregular hours including nights, weekends and holidays, as needed • Prepares schedules and assigns events to the Event Managers • Meets with potential clients, advises them on the facility requirements, and negotiates sales of additional services • Works with internal service partners to provide quality service to customers • Serves as liaison for all facility clients to ensure highest level of customer service for all external service providers • Represents the facility at tradeshows, community events, and industry meetings • Manages meetings, tradeshows, conventions and conferences contracted at the facility • Prepares annual budget for department • Prepares reports of monthly event activities for submission to the General Manager and Board of Directors • Develops policies and procedures for the Event Services Department and monitors their compliance • Establishes new standards of customer service by working with departments in the facility Supervisory Responsibilities Directly supervises Event Managers and/or Event Coordinator in the Event Services Department. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. in Hotel Management or related field • 3-5 years Event Management experience in Convention Center or related venue • 1-3 years supervisory experience desired Skills and Abilities • Exceptional communication skills both verbal and written • Excellent organizational, planning and problem-solving skills • Supervisory experience preferred • Professional presentation, appearance and work ethic Computer Skills To perform this job successfully, an individual should have knowledge using Microsoft Office including Word, Excel, Power Point, and Outlook . • Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours to coincide with events. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.