Director of Events Planning - Cleveland, OH

Savour Hospitality is a renowned hospitality company committed to delivering exceptional guest experiences through a wide range of hospitality services and innovative event solutions. The company prides itself on its dedication to quality, customer satisfaction, and operational excellence within the hospitality industry. Known for its strategic approach to event management and exceptional service standards, Savour Hospitality provides a dynamic and supportive work environment where employees can thrive and contribute meaningfully to the company's success. As a full-time employer, Savour Hospitality offers a rewarding career path for professionals passionate about hospitality, events, and guest service. The company also maintains a strong commitment to diversity and equal opportunity, welcoming applicants from all backgrounds and fostering an inclusive workplace culture.

The Director of Event Planning at Savour Hospitality plays a pivotal role in managing the event planning functions and leading a team dedicated to delivering outstanding event experiences. This position involves direct supervision of the event staff and oversight of all administrative processes related to pre-event and post-event phases, ensuring smooth transitions between these critical stages. The role demands a strategic leader capable of overseeing seamless communication and coordination between sales and operations teams, maximizing revenue through strategic upselling and precise forecasting of catering and group room blocks. The Director of Event Planning significantly contributes to both guest satisfaction and the financial performance of the events department. This role requires a detail-oriented professional with strong leadership capabilities, excellent communication skills, and an ability to develop strong vendor relationships to enhance the overall event experience. The successful candidate must be adept in handling complex and high-profile group events while championing excellent customer service and continuous improvement based on guest feedback and business performance metrics. This position is based in Cleveland, OH, and involves working various shifts including weekends and evenings to support the dynamic scheduling needs of the hospitality industry. Fluency in hospitality standards, budgeting, and event coordination is essential, along with the ability to handle physical demands and environmental conditions commonly encountered in commercial settings. Savour Hospitality offers an inclusive workplace that values respect, collaboration, service-focus, and high performance, creating an environment where employees are empowered to succeed and grow. Employment is contingent upon a comprehensive background check process, including drug testing and criminal background review, underscoring the company’s commitment to a safe and trustworthy work environment.

High school diploma or equivalent
At least 4 years of related experience required
Knowledge of accounting systems preferred
Excellent written and oral communication skills
High level of customer service
Ability to focus on details and resolve numerical problems
Ability to work independently and in a team
OysterLink - a focused job platform for restaurants and hotels.