Leads the execution of brand service initiatives in event management areas. Leading Meetings and Special Events Teams Holds event management team accountable for desired service behaviors related to product and service delivery. Ensuring Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
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