Nov. 8, 2025

Director of Operations & Event Services

ASM Global-SMG Grand Rapids, Michigan

• Trains employees and contractors on Fire/Life Safety, Emergency, and OSHA Procedures. • Develops and implements preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with regulations. • Directs and supervises all aspects of operations including event coordination and services, event staffing, audio/visual production services, security, crowd and risk management, and ADA compliance. • Responsible for summaries of events produced by the Event Services Department. • Ability to effectively supervise staff.

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