ECO Event Management Integrate & Sustain: Site Reliability

Work with system and application owners to obtain existing design and functionality, leverage comprehension of workflow systems and applications processes within multiple system environments and work across technology and development teams to diagnose outages and recommend changes to increase reliability. Your primary focus will be investigation, working with event management, application owners, DevOps teams, and system and network administrators to examine issues across enterprise applications and technology stacks. Tools like SolarWinds, Dynatrace, and Splunk will be part of your daily workflow, giving you the visibility needed to identify reliability concerns and support improvements to the services delivered to veterans. Must Have: Deep expertise (3+ years) in two or more of the following tools used for troubleshooting application logging in an enterprise environment (Dynatrace, Splunk, SolarWinds, ServiceNow Operator Workspace) Extensive experience in one or more Technology Areas (Network, Windows, Desktop, Unix/Linux, AWS or Azure Cloud, WebSphere Middleware, Java/JS Development, Microsoft or Oracle Database) 8+ years of experience working with key indicators for IT system operability, reliability, application performance and code quality 8+ years of experience deploying, maintaining and troubleshooting complex applications at an enterprise scale while working with cross-functional teams 1+ years of experience in service virtualization, AWS or Azure Cloud technologies, and SaaS and PaaS implementation. Nice to Have: Experience with test-driven development, distributed systems, microservices and cloud-native application implementation Experience with the following tools: Oracle Enterprise Manager, Riverbed – Aternity, and ServiceNow VTBs Possession of excellent written and verbal communication skills Possession of strong critical thinking and error assessment capabilities Virtual team management Skills: Amazon Web Services (AWS), Analysis Skills, Cloud Applications, Cloud Computing, Communication Skills, Computer Science, Cross-Functional, Desktop PC, DevOps, Distributed Computing, Electronic Engineering, Enterprise Applications, Event Management, IBM WebSphere Application Server, Identify Issues, Information Technology & Information Systems, Java, JavaScript, Linux Operating System, Microservices, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Word, Middleware, Network Administration/Management, Oracle Database, Oracle Enterprise Manager, Platform as a Service (PaaS), Presentation/Verbal Skills, QoS (Quality of Service), Quality Management, Reliability Engineering, Remote Team Management, SET (Secure Electronic Transaction), Service Delivery, ServiceNow, Software Administration, Software as a Service (SaaS), Splunk, Systems Administration/Management, Systems Engineering, Systems Reliability, Team Lead/Manager, Test Driven Development (TDD), Unix Operating Systems, Virtualization, Writing Skills

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