Engagement & Events Coordinator or Manager

JOB SNAPSHOT: This position is a key player of the Member Development Department, responsible for overseeing member onboarding and involvement for Signature and Premier level members to ensure they have a positive experience, get involved where it best meets their needs, and continue to renew. Focus especially on first year members, and work with Senior Director of Member Strategy to modify the plan as needed. ensure they are maximizing their membership in their areas of interest Call new main contacts of companies to help get them engaged – meet with or visit them as neededConduct involvement meetings/calls with members to maximize their membership Call members with missing information (such as main contact) to maintain the accuracy of the database. Assist with the development and implementation of engagement plan for Premier level members to elevate their experience and ensure they take advantage of their benefits Help with registration at Chamber events on a rotation basisHelp with team events such as Annual Dinner and Campaign Serve as back-up support for phones periodicallyParticipate in Membership Campaign Share institutional knowledge about member companies to assist staff with activitiesAssist Senior Director of Member Strategy and team with other duties as related to membership and retention including mailings, billing, and membership account changes.

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