Evening Event Manager

Interacting with both the client and the team to ensure the success of events being hosted on the property and the setups for the next day’s events are completed promptly. • Ensure the quality of the environment is clean and up to standards • Update information in the computer system as needed • Follow the checklist for required duties and timeliness • Oversee all Bar Reconciliations and handling of cash • Record all guest feedback as appropriate • Handle special projects and reports in a timely and consistent manner • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary • Create an incident report for any guest, employee accident, loss, or damage of venue property • Maintain quality control of services to meet and exceed the Norris standards • Handle guest situations with problem-solving • Responsible for professionally dealing with guest issues. • Speak with guests in a friendly, warm manner, making them feel welcome • To proactively work to seek out ways in which to improve the experience for our guests • Stooping (bend at waist): Constantly.