The Event and Engagement Manager is a creative and strategic professional who plays a pivotal role in advancing Shangri La as a world-class center for cultural exchange, thought leadership and creative engagement. With a strong emphasis on hospitality, event planning and guest services, the Manager supervises the Coordinator and collaborates cross-functionally with teams in Hawai‘i and on the East Coast. • Hospitality, Guest Services and Customer Relations: Create a best-in-class culture of hospitality to ensure that all guests—including partners, artists and the public—experience Shangri La as a welcoming, engaging and thought-provoking space. • Understanding of audience engagement strategies, including digital engagement, interactive event formats and experience-driven design. (Learn more about our commitment to diversity, equity and inclusion, and how we incorporate this value into our work.)
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