Event Client Success Lead

SHOUT! It has transformed itself into one of the nation's top successful large-scale print graphic organization that focuses on enhancing luxury event, weddings, conventions and special occasions. We're growing quickly and looking for hands-on, detail-driven professionals to join our team.Are you a meticulous planner with a passion for events and a head for numbers? Based in the heart of Flemington, our family-owned organization is seeking a high-energy Account Manager who thrives on variety, detail, and the fast-paced world of project logistics.Why This Role Is DifferentUnlike standard account management roles, this position offers a 360-degree view of our business. We value versatility and hard work, and in return, we offer a pathway to grow as the company does.The Impact You Will MakeConsultative Partnership : You won't just take orders; you'll consult with clients to determine their specific needs and wants, providing expert guidance on their projects.Event Orchestration : Handle complex logistics, coordinate with Sales Management, and stay ahead of critical due dates.Network Building : Establish and maintain rapport with a diverse network of event planners, decorators, venues, and rental companies.Operational Excellence : Manage Purchase Orders (POs) for outsourced jobs and handle overflow inquiries with the poise of a seasoned professional.Consult w/ Clients to Determine Needs/WantsHandle Overflow Inquiries from Sales Mgr.Establish Rapport w/ Event Planners, Decorators, Venues, and Rental CompaniesCalculate Measurements, Quantities, Pricing, and Project SpecificationsMust be Driven, Versatile, Organized, and Have Good Time Management SkillsHandle POs for Outsourced JobsStay on Top of Due Dates for your JobsPerforms any and all, additional Tasks as assigned by ManagementHours - M-F 8:30 am - 5:30 pm, two 15-minute paid breaks per day and one 30-minute unpaid lunch per dayQualificationsExperience in campaign or event planning, facilitation, coordination, or execution is highly preferred.Strong organizational skills and meticulous attention to detail are required.Ability to thrive in a fast-paced environment while effectively prioritizing workloads and managing multiple projects simultaneously is required.Strong and current proficiency in Microsoft Outlook, Word, and Excel is required.Strong written and verbal communication skills, along with excellent customer service skills, are required.Willingness to grow professionally and take on additional responsibilities is required.Strong basic math skills, including the ability to accurately calculate measurements, quantities, pricing, and project specifications, are required.An approachable, helpful, and customer-focused attitude is required, with the ability to serve in a consultative role and guide customers through their projects.Experience or knowledge in print production and graphic design, including Adobe Creative Suite, is a plus.401(k), 401(k) matching, Dental insurance, Health insurance, Paid time off#J-18808-Ljbffr