Event Coordinator - $20 to $29 per HOUR

The Events & Restaurant Manager position is a dynamic role situated within a vibrant dining establishment committed to delivering exceptional guest experiences. Our restaurant prides itself on blending remarkable culinary offerings with outstanding event management to create memorable moments for guests. As an establishment, we foster a collaborative culture where innovation, quality, and customer satisfaction stand paramount. The role revolves around spearheading the development and management of special events, parties, and the seamless daily operations that keep the restaurant thriving. This full-time role is designed for a proactive leader who possesses both operational acumen and a knack for creating engaging and successful events that drive sales and enhance the establishment's reputation.

The Events & Restaurant Manager serves as the cornerstone for coordinating party bookings and managing relationships with clients to ensure flawless execution of private events. Responsibilities extend beyond event management to include overseeing the restaurant’s front-of-house operations, leading a team of hostesses and servers, and maintaining high standards for cleanliness, organization, and service readiness. A key aspect of the role involves working closely with the General Manager, reviewing and administering contracts, responding promptly to inquiries, and maintaining up-to-date promotional materials and social media outreach channels. The incumbent is expected to play an instrumental role in floor management during operational hours, including lunch and dinner shifts, ensuring guest satisfaction and staff efficiency.

This role requires a keen eye for detail, exceptional multitasking capabilities, and the ability to foster positive team dynamics through effective training and supervision. The manager must also be adept at managing inventories of front-of-house and office supplies, coordinating communication via pre-shift meetings, and maintaining operational systems such as CTUIT and sales reporting. In addition to internal responsibilities, the Events & Restaurant Manager acts as an ambassador to the community, actively networking and attending outreach programs to drive sales growth and improve brand presence.

Further responsibilities include monitoring and managing online reviews across platforms like Yelp, OpenTable, and TripAdvisor, crafting responses to maintain a positive public image, and ensuring all guest feedback is logged and addressed appropriately. The manager updates and maintains various digital platforms including the restaurant’s intranet, events calendar, and website, keeping all stakeholders informed and involved.

This position not only requires operational and managerial skills but also creative input through designing, printing, and implementing promotional materials to effectively market events and theme nights. The role's scope includes controlling ambient factors such as music, lighting, and temperature to create an inviting environment aligned with event themes. Overall, the Events & Restaurant Manager is integral to balancing the dual focus of excellent day-to-day operational management and imaginative, profitable event execution in a competitive restaurant setting.
• high school diploma or equivalent
• previous experience in restaurant or event management
• strong organizational skills
• excellent communication skills
• ability to manage multiple tasks simultaneously
• proficiency with social media and online review platforms
• availability to work flexible hours including weekends and evenings
• leadership and team management experience