As part of our Experience Division, the Event Coordinator will work closely with clients, vendors, and internal teams to ensure the success of each event. Under direct supervision of the Senior Director of Experience, the Event Coordinator's primary duties and responsibilities are planning and managing FTB Signature Events and assisting in the execution of social enterprise events of varying sizes and purposes at The Causeway Center. • Build and monitor ticketed events in Salesforce Blackthorn; troubleshoot as needed • Provides on-site event support including after-hours and weekend events to manage full event life cycles • Establish and maintain strong relationships with vendors, clients, and community contacts to ensure satisfaction and repeat / referral business • Produces contracts and invoices for events, monitors the collection of fees, and provides payment information to appropriate personnel • Creates diagrams and floor plans with setup requirements • Ensure compliance with applicable safety standards, including obtaining certificates of insurance from vendors, capacity limitations, and access and egress conditions • Be a positive ambassador of FTB with the ability to sell the unique features of our location as a premier space in the Tampa Bay area to host events and support the nonprofit community • Periodically oversees and assists with setups as needed : moving tables, chairs, podium, stanchions, floor carpet install, and tear down • Other duties as assigned EDUCATION and / or EXPERIENCE • Excel working in a fast-paced, evolving environment, and demonstrate the ability to embrace the FTB's commitment to treat all people with equity and respect in pursuit of our mission to feed people in need and mobilize our community to eliminate hunger • 2-3 years of experience in event sales and event execution for hospitality, event industry, convention center, or equivalent; Bachelor's degree preferred • Collaborative mindset to work and uplift with clients, internal teams, and internal vendors • Ability to communicate kindly, and maintain a positive attitude and work environment while working with diverse groups of people • Self-starter who can handle multiple tasks simultaneously, meet tight deadlines, and be extremely detailed to work on contracts, itineraries, event communication, etc • Needs to demonstrate effective presentation skills and an overall professional demeanor • Proficient in computer programs including Google Office Suite, Blackthorn, and Canva • Excellent oral and written communication skills with proactive customer service experience • Willing to be cross-trained to support corporate and community engagement team efforts which may also include volunteering, food and fund drives, and delivery of community education and outreach programming • Schedule must be flexible with the ability to work some nights, weekends & holidays • At least 18 years old with a valid driver's license and able to meet company driving guidelines
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