Reports To: Sr. Marketing & Sales Manager This position, by performing personally or through subordinates and under the general supervision of the Sr. Marketing & Sales Manager, will provide professional client services support in the planning, organization and management of events within the facility, while interacting with clients, facility staff and related personnel to assure all event needs are fulfilled. • Ability to communicate well, both written and orally • Ability to plan, organize and implement policies and procedures • Ability to establish and maintain effective working relationships with varied groups and individuals • Able to manage multiple projects and meet tight deadlines • Ability to operate industry related equipment • Ability to work with limited supervision, prioritize and handle multiple projects simultaneously while exercising judgment and initiative in addressing complaints and resolving problems • Ability to train and direct employees to plan and assign work in an efficient and effective manner • Demonstrate knowledge of standard office practices and procedures • Demonstrate knowledge in industry terminology, NFPA life safety codes, Risk Management, Crowd Management, general and local IATSE policies and procedures, facility capabilities, operational procedures, OSHA guidelines, event coordination and production/technical related services • Demonstrate general knowledge and understanding of theatrical rigging, sound & lighting, stage building, HVAC, IT support, show power, electrical, exhibition show sets, ice rink operations, banquet sets and meeting room functions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. They may be subject to change at any time due to reasonable accommodation or other reasons.
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