SET, which began in 1971, served as an employee benefits association focused on offering comprehensive and affordable employee benefit solutions to Michigan public schools and their employees. This, coupled with a superior member experience, is why SET SEG has maintained its position as an industry leader in the school risk management.We value those who proactively solve challenges, simplify the complex, thrive in a fast-paced setting, have a customer-first mentality, and seek a collaborative and inclusive work environment. To learn more, visit: https://setseg.org. WHO YOU AREYou are energized by working with a collaborative team and industry peers to support Michigan public schools. You value a culture that is rooted in mutual respect, where you can learn from different perspectives and roles.Primary Responsibilities: Plans, coordinates, and executes member appreciation events, conferences, webinars, and workshops.Develops and manages event timelines, budgets, and vendor relationships.Oversees logistics such as venues, catering, registrations, travel, AV/tech, and signage.Ensures events are executed seamlessly and reflect the organization's brand and values.Partners with team members and organizational stakeholders to coordinate event invitations, promotions, and follow-up messaging.Works with the graphic designer on event branding, signage, and collateral.Ensures the member experience is consistent from first invitation through post-event follow-up.Maintains and strengthens relationships with partnering associations.Builds relationships and fosters rapport with venues and hosts.Identifies and pursues new opportunities to connect with school leaders through events, sponsorships, and collaborations.Acts as a representative of the organization at partner and community events.Ensures partnerships and outreach efforts support the overall member appreciation and retention strategy.Serves as the primary contact for event logistics during live events.Manages registration, check-in, and attendee engagement.Oversees technical setup for webinars and hybrid events.Troubleshoots issues on the spot to keep events running smoothly.Tracks attendance, participation, and engagement metrics.Collects and analyzes post-event surveys/feedback.Provides insights to inform future events and integrate learnings into the retention strategy.Maintains an archive of successful events and templates for repeat use.Other duties as assigned by Manager.
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