Event Coordinator

Job Description – Events Coordinator

We are looking for an energetic and organized Events Coordinator to help create unforgettable experiences for our guests at big air trampoline park. This role is responsible for planning, coordinating, and overseeing birthday parties, group events, school events, and special programs while ensuring excellent customer service and a fun atmosphere.

The ideal candidate is outgoing, detail-oriented, thrives in a fast-paced environment, and enjoys working with both kids and adults.

Responsibilities

Coordinate and manage birthday parties, group events, and special activities
Communicate with guests before, during, and after events to ensure satisfaction
Assist customers with booking packages, scheduling, and event questions
Set up and organize party rooms and event spaces
Work closely with part hosts to ensure events run smoothly and on schedule
Provide excellent customer service and resolve guest concerns professionally
Help promote events, memberships, and party packages
Maintain cleanliness and organization of event areas
Assist with check-ins, waivers, and guest flow during busy periods
Support management with special promotions and seasonal events

Qualifications

Strong communication and customer service skills
Excellent organizational and multitasking abilities
Ability to work evenings, weekends, and holidays
Positive attitude and team-player mentality
Experience in events, hospitality, entertainment, or customer service preferred

Physical Requirements

Ability to stand and move for extended periods.
Ability to lift up to 25–30 pounds
Comfortable working in a loud, active environment

What We Offer

Fun and energetic work environment
Opportunities for growth and leadership
Employee discounts and park perks

Benefits:

Employee discount

Work Location: In person